Live Chat

Level up your CX with cobrowsing & live chat support

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Skyrocket your bottom line & CSAT
with live chat support

Skyrocket your bottom line & CSAT with live chat support

Slide Greet your users on arrival Connect them to the right people Solve customer problems in a flash Eliminate friction points for users Reduce customer effort Enable multitasking for customers

Connect with your customers anytime, anywhere: Build Omnichannel CX

Host your live chat on your website, app or other platforms like Skype for Business, Facebook Messenger, Twitter, Slack, Genesys chat, Intercom and more, to ensure seamless, channel-agnostic experiences.

Build personalized engagement with your customers

Slash your response time to under 3 minutes

Accelerate your visitor conversion rate by 3X

Accelerate your visitor conversion rate by 3X

Solve customer problems proactively with AI-powered bots

Complete, Real-time Engagement

Why stop at text? Chat on video or collaborate with the customer’s browser in real time using co-browsing. Navigate their screen with them to get a deeper understanding of customer behaviour and offer exceptional convenience, comfort, and interactive guidance for sales or support.

Co-Browsing

Navigate the web together: Instantly see your customer issues or illustrate a concept in a joint web session.

Compliance

All communication is encrypted using AES 256-bit encryption at both transmission and rest to ensure utmost data security and GDPR compliance. Your sensitive data is secure with us and can be stored on-premise.

24/7 Personalized Support

Be available for your customers and visitors in real-time, 24/7 for 1:1 engagement to deliver truly personalized experiences.

On-premise or Cloud Deployment

Deploy our solution flexibly as per your business needs. Host on cloud or completely on premise via enterprise-grade docker containers like Kubernetes or Openshift

Intelligent Routing

Ensure that chat requests are triaged to the right agent and optimize routing for faster response times using easily configurable, advanced parameters like idle time, previous chat history, etc.

Solve customer problems proactively with AI-powered bots

24/7 Personalized Support

Be available for your customers and visitors in real-time, 24/7 for 1:1 engagement to deliver truly personalized experiences.

Co-Browsing

Navigate the web together: Instantly see your customer issues or illustrate a concept in a joint web session.

Complete, Real-time Engagement

Why stop at text? Chat on video or collaborate with the customer’s browser in real time using co-browsing. Navigate their screen with them to get a deeper understanding of customer behaviour and offer exceptional convenience, comfort, and interactive guidance for sales or support.

Compliance

All communication is encrypted using AES 256-bit encryption at both transmission and rest to ensure utmost data security and GDPR compliance. Your sensitive data is secure with us and can be stored on-premise.

On-premise or Cloud Deployment

Deploy our solution flexibly as per your business needs. Host on cloud or completely on premise via enterprise-grade docker containers like Kubernetes or Open shift

Intelligent Routing

Ensure that chat requests are triaged to the right agent and optimize routing for faster response times using easily configurable, advanced parameters like idle time, previous chat history, etc.

Helping enterprises overcome challenges with conversational intelligence

Amid the ongoing Coronavirus pandemic and the demand for digital services reaching an all-time high, AI-powered Conversational Solutions are delivering promising results by improving user experience end-to-end with innovation. Amid

With the rise of e-commerce titans like Amazon, eBay, Walmart, the retail industry has witnessed a rapid digital transformation over the past few years. Moreover, the outbreak of pandemic earlier

What our clients say about us