COVID-19 affecting your support arm? AI-powered voice assistants can help your service agents speak to your customers 24/7

Almost two months into lockdowns and quarantines with workplaces around the world shuttered, the coronavirus mayhem has had hard-pressed contact centers and service agents pining for support and innovation. Distress calls have peaked and businesses have been scrambling to support customer-service operations with employees working from home with access to limited resources and ample distraction.… Continue reading COVID-19 affecting your support arm? AI-powered voice assistants can help your service agents speak to your customers 24/7