Slide 1 integrations Yes, I want to improve CX Don't just move data,
build smarter
integrations
smarter Don't just move data,
build
Slide 2 engagement Yes, I want to improve CX Don't just support,
build omnichannel
engagement
omnichannel Don't just support,
build
Slide 3 conversations Yes, I want to improve CX Don't just automate,
build real-human
conversations
real-human Don't just automate,
build
Slide 4 Rate your Experience experiences Yes, I want to improve CX Don't just communicate,
build personalized
experiences
personalized Don't just communicate,
build
Write a review
Slide 5 insights Yes, I want to improve CX Don't just gather data,
build actionable
insights
actionable Don't just gather data,
build
Slide 6 customer relations Yes, I want to improve CX Don't just sell,
build long term
customer relations
long term Don't just sell,
build
Valued Customer Sophie Jones 2017 2018 2019 2020

Empower
Digital Conversations

Our advanced AI solutions help companies engage with their customers 24/7 across voice and messaging channels to support their needs in real-time and improve
NPS.

Chat I’m sorry to hear that.
Should I go ahead and block your card for you?
Yes please Hi Sam, I’m Enterprise Bank’s
virtual assistant.
How may I help you?
I lost my card
Email Household Claims Clayton Reynolds Manual Assignment 2:30 PM From: To: Change address 2:30 PM customer@mail.com claims@company.com Gilbert Keller Report a claim 2:30 PM Subject: Report a claim Automatic Assignment Category: Motor Claims Voice What is the price of Google stock? What can I help you
with?

Chat I’m sorry to hear that.
Should I go ahead and block your card for you?
Yes please Hi Sam, I’m Enterprise Bank’s
virtual assistant.
How may I help you?
I lost my card
Voice What is the price of Google stock? What can I help you
with?
Slide Household Claims Clayton Reynolds Manual Assignment 2:30 PM From: To: Change address 2:30 PM customer@mail.com claims@company.com Gilbert Keller Report a claim 2:30 PM Subject: Report a claim Automatic Assignment Cateogory: Motor Claims

TRUSTED BY

Create Value with Enterprise Bot

We are quick, cost effective and offer out of the box domain
knowledge and integration.

4.8 / 5

average satisfaction
rating

Customer loyalty and feedback are very important to us and help us improve experiences.

90%

savings created by
Enterprise Bot

We strive to create operational efficiency and reduce resource effort on basic queries for our clients.

>1 million

conversations with
no human support

We offer high levels of automation and our technology learns and gets better every day.

Transform customer service with next-gen AI-powered Interactions

Our conversational AI solutions easily connect with all kind of CRMs and other applications to automate end-to-end customer journeys.

Key Features

Multilingual AI
Converse in your local language with region-specific terminology and nuances to ensure a natural and meaningful interaction. Currently in English, German, French, Italian, Dutch and Portuguese, and learning more every day.
Intuitive Dashboard and Analytics
Our intuitive, built-in dashboards allow you to track the performance of our solution in real-time so that you can derive meaningful insights and improve performance.
Sentiment Analysis and Agent Handover
No client query goes unanswered because when the user is unhappy or the chatbot can’t answer, we seamlessly hand over to a live agent who has the conversation history.
Accessibility
Our solutions are designed in a way that is compliant to visually impaired users, allowing for screen readers to easily ingest available information.
Easy Integration
Integrate into your core software using APIs or even legacy systems with no APIs to provide meaningful and complete responses. Genesys, Guidewire, Salesforce, UI Path, SAP or any other enterprise software that you use; the possibilities are endless.
Industry-Specific Datasets
Go live quickly and save costs by using pre-trained datasets fluent in industry knowledge and jargon in multiple languages.
Enterprise-Grade Security
All communication is encrypted using AES 256-bit encryption at both transmission and rest to ensure your data is always safe. Host the solution on cloud or completely on-premise and define access controls for utmost data security and GDPR compliance.
Omni-Channel Experience
Host your bot on your website, app or other platforms like Skype for Business, Facebook Messenger, Twitter, Slack, Genesys chat, Intercom and many more, to ensure you have the same voice and AI speaking to all your customers irrespective of channel.
Contextual Understanding
Customize the look and feel of the chatbot to make it truly yours and structure the conversation in a friendly and highly flexible user interface with carousels, product images, web links and other custom elements.
Customizable Look and Feel
Our chatbot is capable of holding context in chat conversations and has a memory so that users do not have to repeat themselves. Speak and reason with the bot like you would with a real person.

Industries we support today

No matter your industry, we help enterprises achieve bottom-line improvements with our advanced AI solutions. Our first-hand industry experience that spans across sectors makes us your right technological and strategic partner.

Financial

Whether it’s retail or commercial banking, asset or wealth management, we provide automation solutions with integrations into core systems. Check the status of a trade, pay credit card bills, send offers to customers and more.

Insurance

Provide simple answers to questions about complex insurance products to boost sales, cross-sell, or allow your customers to report claims faster using our smart flows.

Transportation

Let your customers ask about ticketing offers, book tickets, check train schedules, receive disruption updates or provide feedback through our AI interface.

IT

Enable your customers to create or track the status of tickets, troubleshoot common issues and execute actions such as resetting passwords.

IT

Enable your customers to create or track the status of tickets, troubleshoot common issues and execute actions such as resetting passwords.

Add Your Industry

Our data and subject matter experts and business process engineers are waiting to hear from you so they can carve out a knowledge base for you in less than 8 weeks.

Languages we support today

Our Virtual Assistants are capable of conversing intelligently in multiple languages. And that’s not all, We’re constantly working round-the-clock to add more languages into our fold.

  • English
  • German
  • French
  • Italian
  • Dutch
  • Portuguese
  • Mandarin
  • Swedish
  • Cantonese
  • Vietnamese
  • Swiss German
  • Spanish

We are compliant.

Our Blog Section

Amid the ongoing Coronavirus pandemic and the demand for digital services reaching an all-time high, AI-powered Conversational Solutions are delivering promising results by improving user experience end-to-end with innovation. Amid

Modern chatbots are more advanced, interactive, and intuitive than ever. They employ Conversational AI technology to decipher the intent of the queries and communicate to users engagingly in a natural

Customer dissatisfaction not only hurts the bottom line of your business but damages the organizational reputation. Customer experience lies at the heart of every business. Just like a building can’t

Information billowed, and numbers waltzed in front of him as his eyes plumbed the blue screen for answers. ‘I’m going skiing later this week. Can you please check if it

Call support is the go-to channel for most customers for flexible communication. Around 57 percent of the customers, as surveyed by Accenture, said that they would prefer to call over

Cyberattacks are on the rise driven by the rapid digitization and 2020 global pandemic. Today’s attacks are not the traditional attacks of the past; over the years they have evolved

The banana bread came out delish. Between whisking milk and vanilla and listening to Bach, Gloria couldn’t care less about her semester exams that had been suspended until no one

Amid this harrowing pandemic, businesses are facing a blizzard of calls, emails, and messages from concerned customers. And though teams continue to work remotely to address the inexorable requests, from

Low-Code/No-Code platforms comprises a slew of solutions that are harnessed to build complete applications via a visual drag-and-drop interface instead of cumbersomely writing thousands of lines containing complicated codes.  With

Every 2 out of 3 employees express their frustration at not being able to access or find the relevant policy information in their organization because they are not given or

Call centres are the primary if not the only human touchpoint for banks. And the pandemic has displaced precisely these cornerstones of bank-customer relationships by magnifying challenges concerning call volume

“Welcome to Standard Chartered priority banking.If your inquiry pertains to a moratorium on your term loan and credit card facilities, please refer to the important information section on our website…………Please,

It can help you and your business automatically send instant, personalized responses to customer emails and triage a wide assortment of requests to the right team within few seconds. However,

As one of the key trends in innovation, Artificial Intelligence (AI) keeps on acquiring value for contact center agents. Chatbots and voice bots have become essential tools for brands that

Email is the most preferred communication channel by consumers today while contacting a service provider. Only 35% of companies manage to send out real-time responses that meet customer expectations, 14%

What our clients say about us

How can we help you?

Whether you want to have a deep dive into best practices and trending AI technologies or you want to get started immediately with the most powerful conversational AI tool in the market, we are here to help.